FAQ
Do you charge for initial setup?
No charge - ASAP does not charge for setup, training or the use of our apps.
Can you send us a price list?
Yes - just let the Account Manager know you would like one. Your members will usually pay 30%-50% less than D+H.
Can you send us samples?
That's why we have a 5-day free trial period. Simply have the orders shipped to the branch so you can see our products for yourself.
Can you supply us with partner references?
Yes - just ask an Account Manager.
Do you require an exclusive contract?
No - ASAP does not require an exclusive contract.
How do we pay for orders that our FI pays for?
2 choices. Most of our FI partners provide us with an internal account number that is debited directly - this is easiest and the most efficient for everyone. On request we can also invoice with 15 day terms which can be paid by EFT (preferred), e-transfer, or a cheque in the mail.On request we can also invoice with 15 day terms.
How long does the training take?
We have training videos that can be watched in less than an hour.
How soon can setup and training be arranged?
In most cases, we are ready within 3 business days from the time you provide all of the information we require to set up your profile.
Are there special / lower prices for Senior or Student accounts?
We can tailor your profile to offer whatever pricing plans your FI offers the members. The member pays a portion with the FI covering whatever percentage or dollar amount they choose to offset for Senior or Student accounts.We have flexible pricing options for different types of accounts such as Senior and Student accounts.
What security measures do you have in place to protect our Members information?
Everything you would expect! Secure apps and server, secure facility with video monitoring, detailed audit trail, redundant frequent encrypted offsite backups, access to our apps only during your branch hours, police checks when staff are hired. Our Account Managers can provide a document with more details.
Can our Members go online and order their own cheques?
Yes - our (free!) mobile friendly ACOA app is already integrated with Central 1's Forge Digital Banking Platform, and can easily be integrated with other web banking apps and can even be used without integration. Members can order, and check order status 24/7 without having to contact your branch or call centre. Central 1 may have their fee schedule so it's best to check with them for any additional costs.
If you’re on the fence about trying ASAP Cheques then allow us give you a little extra incentive.
Right now, ASAP Cheques will set you up with your own cheque selling portal, perform our easy on boarding training for your staff, and provide award-winning customer support to help you out where needed - for 5 days at zero cost.
This means that for a full 5 days, at no cost to you or your members, you can fully evaluate our products and services.
Testimonials
"North Valley Credit Union moved to ASAP because we felt this company could provide a good product for our members at a fraction of the cost from other cheque providers. Since switching we have had no complaints from members about pricing, quality or service. Our staff find the online ordering system easy to use and the staff at ASAP great to deal with if we have questions. Switching to ASAP was a breeze. The online system has never failed us and the billing is always accurate and on time. We highly recommend ASAP for a financial institutions main cheque provider and look forward to many more years of working with them."
Nichole, North Valley CU
"Les prix plus qu’abordables et la rapidité du service font que nos membres, autant les particuliers que les entreprises, apprécient énormément les produits de ASAP. Les chèques sont de très bonne qualité et les produits répondent parfaitement aux besoins. Du point de vue de la caisse, ASAP a été très accommodant lorsqu’est venu le temps d’adapter leurs produits selon nos besoins en créant des codes de produits spécifiques à notre caisse. De plus, l’utilisation de l’interface de commande est hautement conviviale."
Julie, CP de Hearst Limitee to Julie, Caisse Alliance - Hearst
A Few Of Our Partners
