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1-888-324-3783

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FAQ

Do you charge for initial setup?

No charge - ASAP does not charge for setup, training or the use of our apps.

Can you send us a price list?

Yes - just let the Account Manager know you would like one. Your members will usually pay 30%-50% less than D+H.

Can you send us samples?

Yes - just let an Account Manager know you would like samples. And you can see high quality images at our retail website www.asap-cheques.com

Can you supply us with partner references?

Yes - just ask an Account Manager.

Do you require an exclusive contract?

No - ASAP does not require an exclusive contract. However we will freeze prices for 3 years if you do agree to use us exclusively.

How do we pay for orders that our FI pays for?

2 choices. Most of our FI partners provide us with an internal account number that is debited directly - this is easiest and the most efficient for everyone. On request we can also invoice with 15 day terms.

How long does the telephone training take?

We schedule an hour but our apps are so easy that most training sessions are complete within 45 minutes.

How soon can setup and training be arranged?

In most cases, we are ready within 3 business days from the time you provide all of the information we require to set up your profile.

Are there special / lower prices for Senior or Student accounts?

We have flexible pricing options for different types of accounts such as Senior and Student accounts.

What security measures do you have in place to protect our Members information?

Everything you would expect! Secure apps and server, secure facility with video monitoring, detailed audit trail, redundant frequent encrypted offsite backups, access to our apps only during your branch hours, police checks when staff are hired. Our Account Managers can provide a document with more details.

Can our Members go online and order their own cheques?

Yes - our (free!) mobile friendly ACOA app can easily be integrated with your web banking app. Members can order, and check order status 24/7 without having to contact your branch or call centre. Put your technical team in touch with ours to see how easy the integration is.

Testimonials

"Signing on with ASAP cheques for our members was a really great investment for us and our members, cheque orders arrive quickly directly to our member’s home address, no need for them to return to the branch to pick them up. Ordering cheques on the system is really easy, and reorders are even easier. Anytime we have had a problem with an incorrect order the customer service department has been quick to resolve the issue."

Doris, North Winnipeg Credit Union

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"North Valley Credit Union moved to ASAP because we felt this company could provide a good product for our members at a fraction of the cost from other cheque providers.  Since switching we have had no complaints from members about pricing, quality or service.  Our staff find the online ordering system easy to use and the staff at ASAP great to deal with if we have questions.  Switching to ASAP was a breeze.  The online system has never failed us and the billing is always accurate and on time.  We highly recommend ASAP for a financial institutions main cheque provider and look forward to many more years of working with them."

Nichole, North Valley CU

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"Les prix plus qu’abordables et la rapidité du service font que nos membres, autant les particuliers que les entreprises, apprécient énormément les produits de ASAP. Les chèques sont de très bonne qualité et les produits répondent parfaitement aux besoins. Du point de vue de la caisse, ASAP a été très accommodant lorsqu’est venu le temps d’adapter leurs produits selon nos besoins en créant des codes de produits spécifiques à notre caisse. De plus, l’utilisation de l’interface de commande est hautement conviviale."

Julie, CP de Hearst Limitee

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A Few Of Our Partners


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