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Questions About Cheques, Deposit Tickets and Forms

Are your cheques compatible with CPA 006?

Yes! But click here to learn more.

How much do your cheques cost?

Just go to the type of cheque you are interested and click on the Quantity to see the cost for each quantity for that style. Shipping and any applicable taxes will be added to your order on check out. And remember our Lowest Price Guarantee!

What types of cheques do you offer?

We offer computer cheques (1-part in a variety of layouts for use with inkjet and laser printers for most accounting and personal finance software), manual business cheques (1-part 3/page that you fill out by hand) and personal cheques(1-part). All of our cheques offer superior security features making them difficult to counterfeit or alter and we have a lowest price guarantee. We also offer blank cheque paper for those that print their own (this requires special software such as VersaCheck and MICR toner). Full details on all types are available in the Cheques part of our website.

When ordering cheques, do I need to send a voided cheque?

Yes. The first time you order cheques for an account, you must fax, mail or e-mail a sample voided cheque. This ensures that your account information will be properly encoded. We also use the sample to verify with your bank that the order is legitimate. If this is a new account, one of the "starter cheques" the bank provides is fine.

If you cannot supply a sample, your bank should be able to provide for your account one of the following:

- a starter cheque for newly opened account OR

- a MICR encoded counter cheque for your account OR

- a MICR specification sheet OR

- a Direct Deposit** / Pre-Authorized Debit sheet**

Write your order number clearly on the sample. If you are unable to send us a sample or specification sheet, let us know and we will do what we can to process your order without it.

Note: ** TD Canada Trust sheets do not display the 4 digit designation number and may not be able to be used without first confirming with the bank what the correct designation number is.

Write your order number clearly on the sample. If you are unable to send us a sample or specification sheet, let us know and we will do what we can to process your order without it.

When ordering deposit tickets/slips, do I need to send a sample?

Yes. The first time you order deposit slips for an account, you must fax, mail or e-mail a sample deposit ticket/slip. Write your order number clearly on the sample. We need the sample even if you are sending us a sample cheque from the same account because deposit tickets/slips are often encoded differently. If you cannot supply a sample, your bank should be able to provide something called a MICR or Specification Sheet instead. If you are unable to send us a sample or specification sheet, let us know and we will do what we can to process your order without it.

How will you know which sample is mine?

It is very important when sending us samples to write your order number clearly on the sample. If you do not, we may not be able to match it up and will not be able to start processing your order.

Can you print my logo on my cheques?

Yes. We charge a one-time setup fee of $25. Currently, we only print logos in black and white / grayscale. If we will be printing your company name and address to the right of the logo, then depending on the style of cheque it can only be approximately 1/2" x 1/2".

If you already have your logo in electronic form (BMP, GIF, JPG or TIF), you can attach it to an e-mail and send it to [email protected]

Remember to put your order number in the subject line. Otherwise, send us the best possible quality original (eg. camera ready artwork is ideal, otherwise letterhead or business card); fax quality is too poor for preparing logos.

Can you print my drivers license number on my cheques?

Yes. Simply write it onto the voided sample you are sending us (to avoid delays, print clearly).

I recently changed my name. Can I make this change on my cheque order?

Yes. Simply indicate the change on your voided sample and if you are ordering online, in the Comments section. Note that changes to name and address will be verified with your bank so if we do not already have your bank contact information on file, you can speed up processing by providing it at the same time.

What is the weight of your cheque paper?

Our cheques use a premium cheque paper that is 24 lbs "weight".

What security features do your cheques have?

ASAP Cheques is the industry leader in providing the most security features, yet affordably. In the unlikely case that you can find more security features, you will be paying substantially more! Click here for all the details.

My printer requires cheques in reverse/descending order .. can you print them this way?

Yes. The order form (online and paper) have an option where you specify ascending or descending order. If you feed your cheques into your printer face down and the printer takes the top cheque first you probably should order reverse/descending order.

Can I have 2 or 3 signature lines printed?

Yes. For each cheque style, you have the option of specifying 1 or 2 signature lines. 3 signature lines are required in rare cases but is not available on all styles of cheques.

Sometimes I fill out my computer cheques by hand. Is that okay?

At one time filling out a computer cheque by hand was not an issue, however now because of the CPA 006 standards there are some differences between a computer generated and a manually handwritten cheque. While your bank may accept the handwritten computer cheque as a customer service courtesy currently, eventually the banks will enforce stricter adherence to the CPA 006 Standards and may impose a processing fee for non-compliant cheques.

Can I see a preview of how my information will look when ordering online?

Not yet, but this is planned. However, close-up views of the cheque styles will soon be available and we can always send you samples if you request samples. You can also request a "proof" to be faxed or mailed to you but note that this will delay your order.

How closely will the images on your website match the actual cheques?

They should be close, but will not be exact. Every computer monitor displays colors somewhat differently, and individual settings on monitors will impact this as well. Also, each step in preparing the images for displaying on the website introduce subtle changes. If you have any concerns, feel free to request actual samples to be sent to you.

What is the difference between one cheque per page and 3 cheques per page?

Accounts Payable and Payroll cheques generally need to have a stub or voucher containing additional details (eg. what bills are being paid by the cheque, payroll deductions, etc.), so these applications typically use a 1 cheque per page style. Depending on the software package, the cheque might be on the top, in the middle, or on the bottom and the remaining portions of the page used for the stub/voucher(s).

Otherwise, 3 cheques per page (also referred to as 3-up) is the most economical style. Note that if you are using computer cheques, you need to verify that your software supports a 3/page style.

Why do the perforations not tear as easily as they did on my last order of cheques? Did you change the paper?

At different times of the year, the pulp that goes into making the cheque paper is obtained from different kinds of trees. For example in the summer, the trees harvested for pulpwood may come from more northern climates that are predominantly hardwood forests while in the winter the trees may be from a southerly, softwood region. The higher the hardwood content in the paper, the cleaner the tear. Every attempt is made to strike a balance.

When will new cheque colours or designs be available?

One of the ways we are able to keep our prices so low is buying in volume, which is why we offer the designs with 4 color choices that we do today. We hope to introduce more colours in the future.

What are duplicate cheques?

Duplicate cheques are cheques with alternating sheets of carbonless cheque paper and lighter identically numbered plain paper. What you write on the cheque is automatically transferred onto the copy below. While ASAP offers personal style duplicate cheques and deposit tickets, we do not offer Business size duplicate cheques at this time.

If I order 500 cheques for each of 2 chequeing accounts, do I use the 1,000 quantity price?

No. Prices are per chequing account. Place two separate cheque orders, 500 for each account.

What is a Canadian Check?

When referring to the paper document ordering a bank to pay an amount of money from the payor's bank account to the payee on the document, Americans spell it "check" and Canadians actually spell it "cheque". So the correct wording is Canadian Cheques, not Canadian Checks.

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